Ascott Jakarta

We had a truly pleasant and memorable stay at Ascott Jakarta. From the moment we arrived, the hospitality and professionalism of the staff made all the difference. A special shoutout to the amazing guest officers — Mr. Jordan, Mr. Rizky, Mr. Vicky, and Miss Anissa — who went above and beyond to make us feel welcome and taken care of throughout our stay. Also, a big thank you to Mr. Aidil from housekeeping and the rest of the housekeeping team for keeping everything spotless and comfortable every day. The location is unbeatable — Ascott is surrounded by several major malls, which made shopping and dining incredibly convenient. Grab and GoCar rides were also very easy to access, making it simple to get around the city. We highly recommend Ascott Jakarta for anyone looking for a comfortable, well-located, and service-oriented place to stay in the heart of the city. Thank you once again for the wonderful experience!

The location is definitely a major plus—Ascott is perfectly situated between Grand Indonesia and Thamrin City, both just a 2-minute walk away. Plaza Indonesia is also within walking distance. Tanah Abang is nearby as well; although it's close, we opted to take a Grab for convenience. My family and I stayed in a 2-bedroom apartment, which was very convenient and well-equipped with all the necessary facilities. Each bedroom had its own en-suite bathroom, and the kitchen was fully stocked, making our stay even more comfortable. The service at the hotel was excellent. The concierge was very helpful in providing directions, and the security guards even assisted us in crossing the road—something we truly appreciated. Another lovely touch was the beautiful scent in the lobby—it made walking in feel warm and welcoming. Overall, we had a wonderful experience and would highly recommend staying here.

My daughter and I were extremely happy and contented with our 3D 2N stay in Ascott Jakarta. Our room was upgraded from studio to premium and we were taken aback by the gesture from basically all staffs of the hotel. From front counter,concierge, room service and restaurant, they were all very friendly people. We were blessed that our stay turned out to be one of the memorable ones. Ascott Jakarta is so accessible to Grand Indonesia Mall and that makes the trip even better. We will definitely come back and recommend Ascott Jakarta to our family and friends. THANK YOU SO MUCH ASCOTT JAKARTA. Mantap!!!! :)

Its strategic location and the staffs are very helpful and friendly.

During our stay, we have encountered an unexpected event. My mother was feeling unwell and need to go to the hospital immediately. Luckily, Miss Tusmiati is very kind and helpful during our stay. She helps my mother when she’s feeling unwell and needs to go to the hospital, how thoughtful of her. I am beyond grateful to meet her during our stay. Mr Rafliansyah helps us during check-in and check-out. Check-in and check-out process was fast, and we get to enjoy some drinks while waiting for our room. Mr Raflianshah also help us by giving suggestions when we ask about which hospital we should headed to. And during our check-out he still check on my mother’s well-being. Not to forget about the strategic location of this hotel and how spacious and clean the room was! This hotel is just a walking distance to Thamrin, Grand Indonesia Mall and Plaza Indonesia. The convenience store such as Indomaret as just across the road. Room was exactly as described and shown in pictures. Shower gel and shampoo smells good! All of the staff are very helpful and kind (security, concierge, receptionist you name it)! Great service and love the experience at the hotel. We had a pleasant stay at this hotel. Love it and highly recommended especially when you travel with family or with big group.